These Terms and Conditions (the “Terms”) constitute a legal agreement between you and governing your use and purchase of our services such as personal coaching for digital delivery (hereinafter the “Services”).
1. ABOUT US
1.1. We are Jordan Scott Gilbert, New York, USA (“we”, “us”, or “our”).
1.3. To contact us, please use our Contact Form.
1.4. These Terms were last updated on Friday, February 9th, 2024.
1.5. The following also apply to these Terms and form an integral part of these Terms:
1.5.3.Our Refund Policy,and
1.5.4.Our Copyright Policy.
1.6. The names From Broadway To The Narrow Way, Jordan Scott Gilbert as well as related names, marks, emblems and images are brand names, trademarks and copyright of Jordan Scott Gilbert. All rights reserved © 2024
2. TERMS OF SERVICES
2.1. OUR SERVICES AND ACCESS LICENSE
2.1.1.We provide the Services as set out on our website. Contents, Deliverables and Fees of our services shall be as set out on our website and the relevant subpages.
2.1.2.Subject to you agreeing to abide by these Terms, we hereby grant to you a revocable, non-exclusive and non-transferable license to use our Services on these Terms.
2.1.3.You agree your access and use of the Services is not contingent on delivery of any future functionality or features or the delivery of any other services.
2.2. PROVISION OF THE SERVICES
2.2.1.With effect from the Commencement Date, we will, throughout the Term of this Agreement, provide the Services to you.
2.2.2.We will provide the Services with reasonable skill and care, commensurate with prevailing standards.
2.2.3.We will use all reasonable endeavors to accommodate any reasonable changes in the Services that may be requested by you, subject to your acceptance of any related reasonable changes to the Fees that may be due as a result of such changes.
2.2.4.Nothing in this Agreement will be deemed to require us to undertake any act or perform any services which in its good faith judgment would be misleading, false, libelous, unlawful, in breach of a contract, or otherwise prejudicial to you or our interests.
2.2.5.The undertakings in this Clause 2.2, shall not apply to the extent of any non-conformance which is caused by use of the Services contrary to our instructions, or modification or alteration of the Services by any party other than us.
2.2.6.Notwithstanding the foregoing, we are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities including but not limited to third-party services, including the internet, and you acknowledge that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
2.2.7.This agreement shall not prevent us from entering into similar agreements with third parties, or from independently developing, using, selling, or licensing documentation, classes, modules, content and/or services which are similar to those provided under this agreement.
2.2.8.We warrant that we have and will maintain all necessary licenses, consents, and permissions necessary for the performance of its obligations under this agreement.
2.2.9.Reselling of the Services to third parties is not permitted.
2.3. FEES, PAYMENT AND REFUNDS
2.3.1.You shall pay such Fees to us in accordance with the provisions of this Clause 2.3.
2.3.2.Any Fees due must be paid by their due date for payment, as notified to you through our website or otherwise. Failure to make timely payment of the Fees may result in the suspension or termination of your access to the Services.
2.3.3.All payments shall be non- refundable and made by using the payment methods specified by us from time to time. You acknowledge and agree that you are subject to the applicable user agreement of any third-party payment methods. We shall not be liable for any failure, disruption or error in connection with your chosen payment method.
2.3.4.We reserve the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
2.3.5.We must receive payment in full no later than the day on which such payment is required to be paid in immediately available and freely transferable funds, without any restriction, condition, withholding, deduction, set-off or counterclaim whatsoever.
2.3.6.We are not responsible for currency conversion fees, wiring fees, transaction costs, or any other processing fees that you may incur.
2.3.7.Our Fees may be amended from time to time at our discretion. We will provide you reasonably advance written notice of any amendment of recurring Fees. Your continued use of a recurring subscription will constitute acceptance of the amended Fees.
2.3.8.In the unlikely event that you are experiencing or have experienced a technical error, please contact us with details and images of your experience so we can investigate the error and determine if a refund is owed to you.
You agree to contact us prior to raising a request for a chargeback or any dispute with your bank or card issuer in relation to any Transaction. If you make a card payment through our website, and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined at our sole discretion), whether fraudulently or otherwise, then we reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback request and or pursue legal action as the case may be.
2.5. SPECIAL OFFERS, DISCOUNTS AND PROMOTIONS
2.5.1.We reserve the right to change, limit or terminate any special offers, discounts, and promotions at any time without notice.
2.5.2.All special offers, discounts, and promotions are subject to availability and may require you to accept additional Terms and Conditions which are hereby expressly incorporated into this Agreement.
2.5.3.We reserves the right to limit certain special offers, discounts, and promotions to one order per customer as defined by their email address and/or credit card address and/or delivery methods.
2.6. RE-SCHEDULING, LATENESS AND NO SHOW
2.6.1.We will attempt to accommodate requests to reschedule the date of a booked Service, but cannot guarantee that such requests will be honored, and acceptance of such requests is at our sole discretion. Any out-of-pocket costs associated with rescheduling shall be the responsibility of you.
2.6.2.If a booked Session is to be rescheduled a) due to a Force Majeure Event; or b) Our unavailability; then we agree to reschedule a booked Session at the earliest possible mutually convenient date and time. Notwithstanding the foregoing, we have sole discretion to determine whether to reschedule a booked Session or to refund you.
2.6.3.If a rescheduling request is received less than 24 hours prior to a booked Service, or if you fail to show up within 15 minutes of the commencement of a booked Service, we will charge at its sole discretion a cancellation fee of at least 25% and up to the value of the booked Service.
2.7. YOUR OBLIGATIONS
2.7.1.We provide a coaching service, i.e., the participants are coached, advised, guided etc. A concrete success is not promised. We provide our services on the basis of the data and information provided by you. The guarantee for their factual correctness and completeness lies with you.
2.7.2.You expressly agree that your use of, or inability to use, our website or our Services is at your sole risk.
2.7.3.The Services is delivered to you 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
2.7.4.We are not responsible for your personal actions or choices before, during or after using any of our Services. You understand that any use of our Services, suggestion, recommendation, information is at your own risk, with no liability on our part. You accept full responsibility for your use, or non-use, of any information provided by us through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve us of any liability or loss that you or any other person, may incur from your or their use or non-use of our Services, or information provided by us, our instructors, our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors.
2.7.5.You shall use all reasonable endeavors to provide all pertinent information to us that are necessary for our provision of the Services.
2.7.6.You may, from time to time, issue reasonable instructions to us in relation to our provision of the Services. Any such instructions should be compatible with the specification of the Services.
2.7.7.In the event that we require the decision, approval, consent or any other communication from you in order to continue with the provision of the Services or any part thereof at any time, you shall provide the same in a reasonable and timely manner.
2.7.8.Any delay in the provision of the Services resulting from your failure or delay in complying with any of the provisions of this Clause 2.7 are not our responsibility or fault.
2.8. MODIFICATIONS AND INTERRUPTIONS
2.8.1.We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.
2.8.2.We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
2.8.3.We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors.
2.8.4.We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.
2.8.5.Nothing in these Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
2.9. NO WARRANTY OF SUCCESS
2.9.1.Nothing contained in this Agreement shall be construed as a warranty on the part of either Party that:
2.9.2.the Services will yield any Result or otherwise be successful,
2.9.3.any Coaching Strategy will yield a specific result or otherwise be successful or
2.9.4.the outcome of the Services or any Program will be utilizable in any respect.
We may at any time terminate the Services if (a) you have breached any provision of these Terms (or have acted in a manner that clearly shows you do not intend to, or are unable to, comply with these Terms); (b) we are required to do so by law; (c) the provision of the Services to you by us is, in our opinion, no longer commercially viable; or (d) we have elected to discontinue the Services (or any part thereof).
3. COPYRIGHT POLICY
3.1.1.All of the content featured or displayed in the Services and website, including but not limited to text, graphics, photographs, images, moving images, sound, and illustrations protected by intellectual property law (together "Content"), is owned by Jordan Scott Gilbert, its licensors, vendors, agents, and/or its Content providers. You must not use the Services and website or any Content other than for its intended purpose. Except where we tell you otherwise on the website, you may view, play, print, and download documents, audio, and video found on the website for personal, informational, educational, and non-commercial purposes only.
3.1.2.You must not modify any of the Content and you must not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or work contained in the Services and website. Except as authorized under applicable copyright law, you are responsible for obtaining permission before reusing any copyrighted material that is available in the Services and website. For purposes of these Terms, the use of any such material on any other publication, mobile application, website, or online service is prohibited. You are responsible for complying with all laws which apply to you and your use of the Services and website. The Services and website, their Content, and all related rights shall remain the exclusive property of Jordan Scott Gilbert or its licensors unless otherwise expressly agreed. You will not remove any copyright, trademark, or other proprietary notices from material found in the Services and website.
3.2. COURSE CONTENT
3.2.1.We grant you a non-exclusive, non-transferable, non-sublicensed, non-commercial and personal license to use the Course Content (in whole or in part) and any Service (the “License”), for such time until either you or we terminate the Services.
3.2.2.You must in no event use, nor allow others to use, the Course Content or this License for commercial purposes without obtaining a license to do so from us.
3.2.3.As applicable, certain parts of the Services may be using third party features, some of which are managed by third-party providers for which additional terms and/or costs may apply. You must comply with such additional terms.
3.2.4.You shall not, directly or indirectly:
18.104.22.168. sell, rent out, lease, license, distribute, market, exploit the Course Content and Services or any of its parts commercially,
22.214.171.124. reverse engineer, decompile, disassemble, adapt, reproduce, or create derivative works of the Course Content and Services in whole or in part;
126.96.36.199. create, use and/or distribute “auto”, “script” or “macro” computer programs or other “hack” programs or Content applications for this Service;
188.8.131.52. remove, alter, disable or circumvent any copyright and trademark indications or other authorship and origin information, notices or labels contained on or within the Course Content and Services, and
184.108.40.206. export or re-export the Course Content and Services or any copy of adaptation in violation of any applicable laws or regulations.
220.127.116.11. While using the Course Content and Services, you agree to comply with all applicable laws, rules and regulations. In all cases, you may only use the Services according to anticipated use of the Course Content and Services.
3.3. CONTENT OWNERSHIP
3.3.1.All title, ownership rights and intellectual property rights in and to the Course Content and Services (including, without limitation, all text, graphics, music or sounds, all messages or items of information, fictional characters, names, themes, objects, effects, dialogues, slogans, places, characters, diagrams, concepts, audio-visual effects, domain names and any other elements which are part of the Course Content and Services, individually or in combination) and any and all copies thereof are owned by us and our licensor's.
3.3.2.The Course Content and Services is protected by national and international laws, copyright treaties and conventions and other laws.
3.3.3.The Course Content and Services may contain certain licensed materials, and, in that event, our licensor's may protect their rights in the event of any violation of this Agreement.
3.3.4.Any representation of these licensed materials in any way and for any reason is prohibited without our prior permission and, if applicable, our licensor's’ and their representatives’.
3.3.5.Except as expressly set forth in this agreement, all rights not granted hereunder to you are expressly reserved by us.
3.3.6.This License confers no title or ownership in the Services and should not be construed as a sale of any rights in the Course Content and Services.
3.4. INTELLECTUAL PROPERTY RIGHTS
3.4.1.You acknowledge that all intellectual property rights in our Content, Services and website anywhere in the world belong to us, that rights in our Content, Services and website are licensed (not sold) to you, and that you have no rights in, or to, our Content, Services and website other than the right to use them in accordance with these Terms.
3.4.2.You acknowledge that you have no right to have access to our Content, Services and website in source code form.
3.4.3.You must not modify the paper or digital copies of any materials you have printed off or downloaded from our Content, Services and website in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
3.4.4.Our status (and that of any identified contributors) as the authors of content on our Content, Services and website must always be acknowledged.
3.4.5.You must not use any part of the content on our Content, Services and website for commercial purposes not specified on our Content, Services and website without obtaining a license to do so from us or our licensors.
3.4.6.If you print off, copy or download any content on our Content, Services and website in breach of this Agreement, your right to use our Content, Services and website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
3.4.7.Notwithstanding any other provision of this Agreement, We will retain all right, title and interest in and to, including any intellectual property rights with respect to designs, processes, specifications, applications, utilities, methodologies, know-how, materials, information and skills (and any derivative works, modifications and enhancements thereto) owned, acquired or developed by Jordan Scott Gilbert or its licensors, and regardless of whether incorporated in our Content, Services and website.
3.4.8.Subject to the forgoing. and fulfillment of your payment obligations hereunder, Jordan Scott Gilbert hereby grants you a personal and non-transferable, worldwide, perpetual, revocable, nonexclusive license, to use Jordan Scott Gilbert`s Content, Services and website pursuant to this Agreement as necessary for or in connection with the use, management and maintenance of such services, provided that you not have the right to publish or distribute any Content, Services and website other than as part of such services to any third party or to create derivative works of Jordan Scott Gilbert.
4. FORCE MAJEURE
No Party to this Agreement shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party. Such causes include, but are not limited to power failure, internet failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.
5. PROHIBITED USES
5.1. You may use our Content, Services and website only for lawful purposes. You may not use our Content, Services and website:
5.1.1.in any way that breaches any applicable local or international laws or regulations;
5.1.2.in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
5.1.3.to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in our prevailing terms and conditions as amended from time to time; and
5.1.4.to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
5.2. You also agree:
5.2.1.not to reproduce, duplicate, copy or re-sell any part of our Content, Services and website in contravention of the provisions of our Terms; and
5.2.2.not to access without authority, interfere with, damage or disrupt:
5.2.3.any part of our Content, Services and website;
5.2.4.any equipment or network on which our Content, Services and website are stored;
5.2.5.any software used in the provision of our Content, Services and website; or
5.2.6.any equipment or network or software owned or used by any third party.
6.1. While we make all efforts to maintain the accuracy of the information on our Content, Services and website, we provide the Content, Services and website and all related content on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing.
6.2. To the full extent permissible by law, we disclaim all warranties, express or implied, relating to our Content, Services and website, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Content, Services and website, the related content, or electronic communications sent by us are free of viruses or other harmful components.
7. LIMITATION OF LIABILITY
7.1. We are not liable for the completeness, accuracy or correctness of any information uploaded on our Content, Services and website and any related content. You expressly agree that your use of the Content, Services and website, including reliance on any information provided therein, is at your sole risk.
7.2. You agree not to use the Content, Services and website, and the related content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the Content, Services and website) for:
7.2.1.loss of profits, sales, business, or revenue;
7.2.3.loss of anticipated savings;
7.2.4.loss or corruption of data or information;
7.2.5.loss of business opportunity, goodwill or reputation; or
7.2.6.any other indirect or consequential loss or damage.
7.3. Nothing in these Terms shall limit or exclude our liability for:
7.3.1.death or personal injury resulting from our negligence;
7.3.3.any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.
7.4. These Terms set out the full extent of our obligations and liabilities in respect of the supply of Content, Services and website. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the Content, Services and website which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.
You agree to indemnify and hold us, our related corporations, and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our Content, Services and website in relation thereto or otherwise, and whether in respect of your breach of these Terms or any laws or regulations or otherwise.
9. OTHER IMPORTANT TERMS
9.1. We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or obligations under these Terms.
9.2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
9.3. No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.
9.4. These Terms and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms or any document expressly referred to in it.
9.5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
9.6. These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by the law of the state of NY. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such disputes or claims. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of NY.
What are cookies?
The cookies we use
We use three categories of cookies on our sites:
● Necessary Cookies
These cookies are necessary for the website to operate. our website cannot function without these cookies and they can only be disabled by changing your browser preferences.
● Analytical/Performance Cookies
These cookies allow us to measure and report on website activity by tracking page visits, visitor locations and how visitors move around the site. The information collected does not directly identify visitors. We drop these cookies to help us analyze the data.
● Marketing & Social Media Cookies
Marketing cookies help us provide you with personalized and relevant services or advertising, and track the effectiveness of our digital marketing activities. Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.
We utilize cookies, and other online identification technologies such as web beacons, or pixels to provide users with an improved user experience.
● 3 bytes of the IP address of the called system of the website visitor (anonymised IP address),
● the website called up,
● the website from which the user reached the accessed page of our website (referrer),
● the subpages accessed from the website,
● the time spent on the website
● the frequency with which the website is accessed.
Google states that it will not associate your IP address with any other data held by Google. The use of this service is based on your consent.
Pixel Cookies and Tags
Event data collected through Pixel Cookies is used for targeting our advertisements and improving ad delivery and personalized advertising. For this purpose, the event data collected on our website by means of Pixel Cookies is transmitted to the relevant operator of the Pixel Cookie and in part, also stored on your device. However, this only happens with your consent, and we and the relevant operator of the Pixel Cookie are considered joint controllers. Nonetheless, for the subsequent processing of the transmitted Event Data, the relevant operator of the Pixel Cookie is the sole controller.
For more information about how the relevant operator of the Pixel Cookie processes personal data, including the legal basis on which they rely on and how you can exercise your rights against, please refer to the following Privacy Policies: Facebook and Instagram.
We have integrated components from YouTube (Google) The integration requires that YouTube can perceive the IP address of the user. The IP address is required in order to send the video content to the user's browser. If you click on a YouTube component (video) on our website, your internet browser will be prompted by the component to download a corresponding representation of the component as well as places certain cookies. In this way, YouTube knows which specific sub-pages you have visited. The legal basis for the data processing is our legitimate interest and your consent.
You can disable tracking by Google Analytics with future effect by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser following this link http://tools.google.com/dlpage/gaoptout?hl=en.
If you do not wish to participate in usage-based advertising through Facebook you can object here: https://www.facebook.com/settings?tab=ads.
If you do not wish to participate in usage-based advertising through Instagram you can change your ad settings by following these instructions: https://help.instagram.com/911879456838933
If you do not wish to participate in our advertising personalization or retargeting/tracking you can object to behavioral advertising at the following websites: Your Online Choices, Digital Advertising Alliance of Canada, Network Advertising Initiative, AdChoicesand the European Interactive Digital Advertising Alliance (Europe only).
When you first visit our website, you will be asked to give your consent to cookies being stored on your device. You can accept all cookies or adjust your cookie settings to store only some of the above categories of cookies on your device. You can also refuse all cookies, except for necessary cookies, which are cookies that are required for the proper functioning of the website.
You should be aware that if you disable/reject certain cookies, we will not be able to provide you with the best possible user experience on our website, as there may be services and features that you will not be able to use if cookies are required for us to remember the choices you have made.
You can revoke your consent or change your cookie settings at any time.
How to delete cookies?
You can set your web browser to disable cookies. Please note that most browsers offer different ways to protect your privacy. If you do not activate or deactivate certain cookies via the browser settings, it is possible that certain functionalities will not be available to you as expected.
Please note that if you disable cookies in this way, you will not be able to set new cookies. However, it will not prevent previously set cookies from continuing to work on your device until you clear all cookies in your browser settings.
If you feel that the above is not sufficient or if you have any queries as regards the collection, processing or use of your information we are looking forward to hearing from you. We will make every effort to reply as soon as possible and take into consideration any suggestions from your end.
The names From Broadway To The Narrow Way, Jordan Scott Gilbert as well as related names, marks, emblems and images are brand names, trademarks and copyright of Jordan Scott Gilbert. All rights reserved © 2024
This is a statement of Jordan Scott Gilbert’s copyright and its copyright policy and guidelines relating to use of copyright owned by Jordan Scott Gilbert. For purposes of this document, references to copyright or marks include all trade and images and logos owned by Jordan Scott Gilbert. Projects operating as trading as entities managed by Jordan Scott Gilbert fall within this Copyright Notice.
Any licensed use by you of an Jordan Scott Gilbert copyright must be authorized by applicable law without a license and requires proper acknowledgement and strict compliance with this Copyright Notice. Any other use of an Jordan Scott Gilbert copyright requires an appropriate license agreement.
Requests for a copyright license may be submitted to us. By using any Jordan Scott Gilbert copyright, you are acknowledging that Jordan Scott Gilbert is the sole owner of the copyright and agreeing not to interfere with Jordan Scott Gilbert’s rights in the copyright, including challenging Jordan Scott Gilbert’s use, registration of, or application to register such copyright.
You agree that you will not harm, misuse, or bring into disrepute any Jordan Scott Gilbert copyright and that the goodwill, if any, derived from your use of any Jordan Scott Gilbert copyright exclusively inures to the benefit of and belongs to Jordan Scott Gilbert. You may not use any Jordan Scott Gilbert copyright in meta-tags, search fields, hidden text, or any other form that has the purpose or effect of diverting or confusing consumers without Jordan Scott Gilbert's prior written permission.
Other product names or copyrights, including those appearing on Jordan Scott Gilbert’s websites, that are not owned by Jordan Scott Gilbert are for identification purposes only and may be the registered or unregistered copyright of their respective owners. No license or right is granted by Jordan Scott Gilbert by implication, estoppel or otherwise to any such third-party names or copyright or to the Jordan Scott Gilbert copyright hereby.
This policy applies to all payments made at www.jordanscottgilbert.com, and/or www.frombroadwaytothenarrowway.com operated by Jordan Scott Gilbert (hereinafter "Jordan Scott Gilbert", "we", "our" or "us"). This Policy is supplemental to and sits in line with and does not override, alter or amend our Terms and Conditions.
It is your responsibility to familiarize yourself with this policy. By making a payment, you indicate that you have read this policy and that you agree with and fully accept the terms of this policy. If you do not agree with or fully accept the terms of this policy, we ask that you do not book a Service with us.
We provide digital services, as such content is immediately viewable and usable. Therefore, the following apply:
● All Sales Are Final. We do not offer refunds under any circumstances.
● No Returns or Exchanges. As we provide a digital service, so returns and exchanges do not apply. We do not offer any kind of returns or exchanges.
RED TEXT IS OPTIONAL
However, as we strive to provide exceptional Services that delivers results and satisfies our customers and also understand the importance of customer satisfaction, we acknowledge that there may be situations where a refund may be requested. In such cases, the following applies:
You must submit your request in writing within 7 days of the subscription date. (Requests should be sent using our Contact Form and include your name, contact information, and a detailed explanation of your reasons for requesting a refund.
Upon receipt of your refund request, we will review the details and determine if the request is eligible for a refund. If approved, we will issue a full or partial refund, depending on the specific circumstances of the request. Refunds will be processed through the original payment method used when placing the order.
You agree to contact us prior to raising a request for a chargeback or any dispute with your bank or card issuer in relation to any purchase. If you make a payment through and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined in our sole discretion), whether fraudulently or otherwise, then we reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback request and or pursue legal action as the case may be.
In the unlikely event that you are experiencing or have experienced a technical error, please contact us with details and images of your experience so we can investigate the error and determine if a refund is owed to you.
If you still have questions or if you have any comments or concerns, please contact us using our Contact Form.
This Refund Policy was last updated on Friday, February 9th, 2024.